Effective Date: 20 February 2025
Last Updated: 20 February 2025
1. Introduction
Welcome to BJJ Barber Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website www.bjjbarbershop.com, purchase services or products, or interact with us in any way.
2. Information We Collect
We may collect the following types of personal information:
- Identity Information: Name, surname, and contact details (e.g., phone number, email address).
- Booking Information: Appointment details, preferences, and history.
- Transaction Information: Payment details (processed securely through third-party providers), purchase history.
- Technical Information: IP address, browser type, cookies, and usage data.
- Communication Information: Emails, messages, or feedback sent to us.
3. How We Collect Your Information
We collect personal data in the following ways:
- When you book an appointment or purchase a product.
- When you contact us via email or website forms.
- When you browse our website (cookies and analytics may collect data).
- When you interact with us on social media or provide feedback.
4. Purpose of Data Collection
We process your personal data for the following purposes:
- To provide and manage our barbering services and products.
- To confirm and manage appointments.
- To process payments and issue receipts.
- To send promotional offers, updates, or newsletters (only if you opt-in).
- To improve our website and services through analytics.
- To comply with legal and regulatory obligations.
5. Legal Basis for Processing
Under the Australian Privacy Act 1988, we collect and process personal data based on the following principles:
- Necessary for Business Operations: To provide services and process transactions.
- Legitimate Interests: To improve our services, marketing, and business operations.
- Consent: When you subscribe to marketing communications.
- Legal Obligation: When required to retain information for tax, legal, or regulatory purposes.
6. Data Storage & Security
We store personal data securely using industry-standard security measures, including encryption and access controls. We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.
7. Sharing Your Information
We do not sell or rent your personal data. However, we may share your data with:
- Service Providers: Payment processors, booking platforms, and IT service providers.
- Legal Authorities: If required to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale.
8. Your Rights Under the Australian Privacy Act
As an individual, you have the following rights:
- Right to Access: Request access to your personal data.
- Right to Correction: Correct inaccurate or incomplete data.
- Right to Deletion: Request deletion of your data where appropriate.
- Right to Restrict Processing: Limit how your data is used.
- Right to Withdraw Consent: If processing is based on consent.
To exercise these rights, please contact us at [email protected].
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
9. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
11. Contact Information
For any questions or privacy-related concerns, please contact us:
- BJJ Barber Shop
- Address: 51 Sandgate Road, Albion, QLD, Australia, 4010
- Email: [email protected]
By using our website or services, you agree to this Privacy Policy.